Policies

Privacy Policy

At this platform, protecting your privacy is a priority. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our services.

We may collect personal information such as your name, email address, phone number, company details, and service-related information when you fill out forms, contact us, or engage with our services. Additionally, non-personal data such as browser type, IP address, and usage patterns may be collected to improve website performance and user experience.

Your information is used solely to provide services, respond to inquiries, improve offerings, and communicate important updates. We do not sell, trade, or rent personal data to third parties. Information may only be shared with trusted partners when required for service delivery or legal compliance.

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. By using our website, you consent to the collection and use of information in accordance with this policy.

Terms & Conditions

By accessing or using supporthiveexperts.com, you agree to comply with these Terms & Conditions. These terms govern your use of our website, services, and all related interactions.

All services provided by us are subject to mutually agreed scope, timelines, pricing, and deliverables. Any misuse of our services, website content, or intellectual property is strictly prohibited. Users may not copy, reproduce, distribute, or exploit any content without prior written consent.

We reserve the right to modify, suspend, or discontinue any part of our website or services at any time without prior notice. Continued use of the website after updates implies acceptance of revised terms.

Refund & Cancellation Policy

We follows a transparent and fair refund and cancellation process. Refund eligibility depends on the type of service, project stage, and contractual agreement.

Once a service has commenced or deliverables have been shared, refunds may not be applicable. For subscription-based or recurring services, cancellation requests must be submitted in advance as per the agreed notice period.

If a refund is approved, it will be processed within a reasonable timeframe using the original payment method. Administrative or transaction charges, if applicable, may be deducted.

Service Delivery Policy

We are committed to delivering high-quality IT solutions, digital marketing services, and business support services within agreed timelines.

Project scope, milestones, and delivery schedules are clearly defined before service initiation. Any delays caused by incomplete information, delayed approvals, or external dependencies beyond our control will not be the responsibility of us.

We maintain open communication throughout the service period to ensure transparency, progress updates, and client satisfaction.

Data Security Policy

We follows industry-standard security practices to protect client systems, data, and digital assets. This includes secure servers, access control protocols, firewalls, monitoring tools, and regular system updates.

While we take all reasonable precautions to safeguard data, no system is completely immune to cyber threats. Clients acknowledge and accept inherent risks associated with digital platforms.

Acceptable Use Policy

Users must use our website and services responsibly and lawfully. Any activities involving hacking, spamming, malware distribution, data theft, or violation of intellectual property rights are strictly prohibited.

Any attempt to disrupt systems, servers, or networks connected to us may result in immediate service suspension or termination, along with legal action if necessary.

Intellectual Property Policy

All content available on supporthiveexperts.com, including text, graphics, logos, designs, images, and software, is the intellectual property of Support Hive Experts unless otherwise stated.

Unauthorized use, reproduction, modification, or distribution of our intellectual property without written permission is prohibited and may result in legal action.

Third-Party Links Policy

Our website may include links to third-party websites for informational or convenience purposes. We does not control or endorse the content, privacy practices, or policies of these external websites.

Users are encouraged to review third-party policies before engaging with external platforms.

Disclaimer Policy

All information on this website is provided for general informational purposes only. While we strive to keep content accurate and updated, We makes no warranties regarding completeness, accuracy, or reliability.

Use of our website and services is at the user’s own risk. We are not liable for any direct or indirect damages arising from the use of information or services provided.

Policy Updates & Changes

We reserves the right to update, modify, or revise these policies at any time without prior notice. Changes become effective immediately upon posting on the website.

We encourage users to review our policies periodically. Continued use of our website or services indicates acceptance of updated terms.

Contact Us

Feel free to call us in working hours Mon - Sat {10:00 AM- 6.00 PM}.
Our team will be happy to help answer your queries.